At GoInsurans.com, your privacy is our top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Digital Personal Data Protection (DPDP) Act, 2023 and other applicable Indian laws.

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1. Information We Collect

• Personal details (Name, DOB, PAN/Aadhaar, address)

• Contact information (Email, phone)

• Insurance-related details (Policy history, claims, preferences)

• Payment details (UPI, credit/debit card, bank account – encrypted and processed securely)

• Usage data (Cookies, IP address, browser type)

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2. Purpose of Collection

• To process insurance applications and renewals

• To assist in claim management

• To comply with legal and regulatory obligations (IRDAI guidelines)

• For customer support and communication

• To improve website functionality and user experience

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3. Data Sharing

• We may share your information with:

• Insurance providers and third-party underwriters

• Government/regulatory authorities (as required)

• Payment gateways (for transactions)

• IT partners or data processors (under strict confidentiality agreements)

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4. User Rights

• You have the right to:

• Access, correct, or delete your data

• Withdraw consent (with implications on services)

• File a grievance via our Grievance Redressal Officer (contact below)

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5. Data Security
We implement SSL encryption, secure cloud infrastructure, and limited access controls to safeguard your data.

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6. Retention
We retain data as per regulatory and operational requirements. Typically, user data is retained for 8 years from the end of the policy term.

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7. Contact
Grievance Officer: Mr. Bala Mohanraj
Email: grievance@goinsurans.com
Phone: +91 6383 77 9191